Shipping & Return Policy

Last updated: [Date]

Shipping Policy

Processing Time

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates and Delivery Estimates

Shipping charges for your order are calculated and displayed at checkout.

Shipping Method	Estimated Delivery Time	Cost
Standard Shipping	5 to 7 business days	Calculated at checkout
Expedited Shipping	2 to 3 business days	Calculated at checkout
Local Pickup	N/A	Free

Delivery delays can occasionally occur. Orders may be subject to additional verification or processing time.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with a tracking number. Please allow 24 to 48 hours for tracking information to update.

International Shipping

We currently ship to [list countries or "the United States and select international destinations"]. International orders may be subject to import duties, taxes, and customs fees, which are the responsibility of the customer and are not included in the item price or shipping cost.

Lost or Stolen Packages

[Store Name] is not responsible for lost or stolen packages once marked as delivered by the carrier. If your tracking shows delivered but you have not received your package, please contact the carrier directly, and reach out to us at [support email] so we can assist.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery at [support email] with your order number and photos of the damaged item and packaging. We will work with you to arrange a replacement or refund.

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Return Policy

Return Window

We accept returns within 30 days of the delivery date. To be eligible for a return, items must be unused, unworn, and in the same condition that you received them, with original tags and in original packaging.

Non-Returnable Items

The following items cannot be returned:

• Items marked as Final Sale
• Gift cards
• Items that show signs of wear, use, or damage not caused by us
• Custom or made-to-order items

How to Start a Return

To start a return, contact us at [support email] with your order number and the item(s) you would like to return. We will provide return instructions and a return shipping address.

Return shipping costs are the responsibility of the customer unless the item was received damaged, defective, or incorrect.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds are processed to your original payment method within 5 to 10 business days. Please note that your bank or credit card provider may take additional time to post the refund to your account.

Original shipping costs are non-refundable.

Exchanges

The fastest way to exchange an item is to return the original item and, once the return is accepted, place a new order for the item you want.

Defective or Incorrect Items

If you received a defective, damaged, or incorrect item, contact us within 7 days of delivery at [support email]. We will cover return shipping and send a replacement or issue a full refund, including original shipping costs.